Livefyre – I’ve decided that I hate it.
1. It took forever to import all of my comments, thanks to a wonky comment someone left in 2008 which looked like a broken html tag. The installation engine thingy kept getting tripped up on it, so it kept freezing at 940 of 12,500+ comments. Props to Livefyre: their support was exemplary as they helped me find the problem in a timely manner. Once I tracked down the bad comment and fixed it, the rest of my comments imported properly.
2. I don’t like that Livefyre doesn’t make it easy for me to follow users back to their own blogs. I like being able to read your comment, click on your name, and be taken directly to your blog. Clicking on your name in Livefyre takes me to your Livefyre profile, and if you haven’t included your blog link there, I can’t find you.
3. I don’t like LF’s settings panel. It doesn’t jive well with me being notified whenever someone replies on my blog. I had to keep coming back to my blog to see if I had any new comments. That’s not so bad for the current posts, but how am I supposed to know if someone dug up a post from 2 years ago and commented on it? That happens from time to time, and with LF, there’s no way I’d ever know. Furthermore, I don’t want to subscribe to the comments of ALL blogs that I comment on that use LF — only on my own blog. From what I’ve seen, there’s no way to distinguish between the two. It’s either all or nothing.
4. There is always a lag or a discrepancy between the number of comments I actually have and what my comments counter shows. Sometimes it would show zero comments when I actually had 20+.
5. And to prove further why I don’t like Livefyre, I just deactivated it so that I could go back to using CommentLuv. When I did, ALL of the comments that have been left for me since I started using Livefyre have been wiped. Apparently when you’re using Livefyre, your comments aren’t stored in your WordPress comments area; they’re held hostage by Livefyre. I am not a fan of programs and plug-ins holding your shit hostage (like Typepad does with your images). My stuff should belong to ME and not the programs that I choose to use. I’m fairly salty about losing my recent comments, because my last two posts were serious ones and the comments that I received on them were important to me.
I tried out Livefyre primarily as a way to combat spam, and secondarily to integrate Facebook conversations about my posts right here on my blog. Dealing with six or seven spammy comments a week is less trouble than dealing with Livefyre has been, and there are other Facebook plug-ins that won’t pull a Libyan hostage crisis on me.
Livefyre = two thumbs down. I’d say two middle fingers up, but I’m not the devil. At least not about this.
In other blog-related news, I’ve installed a plug-in so that those of you who read and comment from mobile devices won’t have such a dastardly time of it.
Tell me: if you’re running a comment plug-in like Livefyre or Disqus, what do you love/hate about it? I’m sticking with CommentLuv for now, but in the future I might be open to trying something different.